66 avenue des Champs, 75008, Paris, France

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Frequently Asked
Questions

Find answers to the most common questions about Orisa and our services.

Frequently Asked <br> Questions
1

Orisa is a full-service creative agency offering UI/UX design, brand identity, web development, digital marketing, motion graphics, and content strategy. We work with startups, SMEs, and enterprise brands worldwide.

2

Getting started is simple. Reach out via our Contact page or email us at hello@orisa.com. We'll schedule a discovery call to understand your goals, timeline, and budget before proposing a tailored solution.

3

We work with clients across a wide range of industries including technology, fashion, healthcare, fintech, hospitality, e-commerce, and more. Our adaptable creative process means we can deliver results for any sector.

4

Project timelines vary depending on scope and complexity. A brand identity project typically takes 3-6 weeks, while a full website design and development can range from 6-12 weeks. We'll give you a detailed timeline during the proposal phase.

5

We love working with businesses at all stages. Whether you're a startup building your brand from scratch or an established company looking to refresh your identity, we have the right approach and pricing options for you.

6

Our pricing is project-based and tailored to the scope of work. We offer fixed-price packages for clearly scoped projects and custom quotes for more complex engagements. All pricing is transparent with no hidden fees.

7

Yes, we offer ongoing retainer plans for clients who need continuous design, marketing, or development support. Retainer plans are billed monthly and can be scaled up or down based on your needs.

8

We accept bank transfers, credit/debit cards, and PayPal. For project-based work, we typically require a 50% deposit to begin, with the remaining balance due upon project completion.

9

Our standard packages include a set number of revision rounds at each stage. We clearly outline this in our project proposal. Additional revisions beyond the agreed scope can be accommodated at our standard hourly rate.

10

Yes. Upon final payment, full ownership of all deliverables and source files is transferred to you. You'll receive all brand assets, design files, and any relevant source code.

11

Absolutely. We offer a complimentary 30-day support window after project delivery to address any issues. For ongoing support, we have maintenance and support packages tailored to your needs.

12

Yes. We are experienced collaborating with in-house teams, third-party developers, and existing tools or platforms. We adapt to your workflow and communication style for a seamless partnership.

13

We use project management tools like Notion, Figma, and Slack for transparent collaboration. You'll receive regular progress updates and have dedicated access to your project lead throughout the engagement.

14

Yes, we work with clients globally and are fully equipped for remote collaboration. Our team spans multiple time zones and we use best-in-class tools to ensure smooth communication and delivery regardless of location.

15

At Orisa, we combine strategic thinking with creative excellence. We don't just make things look beautiful — we ensure every design decision serves your business goals. Our team is passionate, responsive, and genuinely invested in your success.

16

Of course! Visit our Portfolio page to explore case studies from a wide range of industries and project types. We're happy to share additional work samples relevant to your industry on request.

17

Every project includes a comprehensive brand style guide that documents your colors, typography, tone of voice, logo usage, and design principles. This ensures consistent application across all touchpoints, whether managed by us or your internal team.

18

We're here for the long term. After project completion, we offer flexible change request packages. Simply reach out to your dedicated account contact and we'll scope any additional work promptly.

+100k clients love
working with Orisa

We put your brand first in everything we create.

"The team's dedication and expertise have transformed our business. Their innovative solutions and outstanding support have significantly boosted our productivity and client satisfaction. Allowing us to streamline our processes and focus on what matters most."

James Dopli

"Our collaboration with the team has been instrumental in optimizing our project management processes. The extensive selection of over 1200 UI blocks has allowed us to customize our project interfaces to meet specific client needs effectively. The generous 10 GB of cloud storage has provided ample space for storing project files securely, enabling seamless collaboration across distributed teams."

Theodore Handle

"The individual email account feature has improved internal communication clarity and professionalism. Moreover, the premium support team's responsiveness and expertise have ensured minimal disruptions and quick resolutions to any technical challenges we've faced. I highly recommend their services for any enterprise seeking robust SaaS solutions."

Shahnewaz Sakil

"Our experience with this team has surpassed our expectations on every front. The comprehensive suite of over 1200 UI blocks has enabled us to craft highly functional and aesthetically pleasing user interfaces that resonate with our target audience. Equally impressive is the premium support team's proactive approach."

Albert Flores

"The team's dedication and expertise have transformed our business. Their innovative solutions and outstanding support have significantly boosted our productivity and client satisfaction. Allowing us to streamline our processes and focus on what matters most."

James Dopli

"Our collaboration with the team has been instrumental in optimizing our project management processes. The extensive selection of over 1200 UI blocks has allowed us to customize our project interfaces to meet specific client needs effectively. The generous 10 GB of cloud storage has provided ample space for storing project files securely, enabling seamless collaboration across distributed teams."

Theodore Handle
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